Support

You got questions, we have the answers.

FAQ

Q

Are you a factory? Can I visit your factory?

A

Yes, we are factory direct sales, located in Enping, near Guangzhou airport, very welcome for your visit.

Q

Sample policy?

A

Some samples are free, but if there are more samples, customers need to pay the freight Customers need to pay sample fee and shipping cost when needed.

Q

What is the warranty period of your products?

A

We have 1 year warranty. If any quality problem occurs during this period for us Reason, we will send a new one for free in the next order.

Q

What is your MOQ?

A

For this item we accept MOQ 1 piece. However, it can be handled flexibly according to your requirements.

Q

How soon can I get a sample for testing to check the quality?

A

After payment settled, we can send you samples within 1-2 days. Free samples can

Q

How long is your delivery time?

A

Generally it is 5-7 days if the goods are in stock. Otherwise is 15-20 days. It depends on your quantity.

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